We value transparency, so there won't be any extra expenses for assessments or certifications—the amount you pay will cover all you need.
We prefer that everyone be able to access our courses. One instalment or a maximum of four equal monthly instalments are the options for payment. However, all of your fees must be made before you turn in your final unit for evaluation. Stated differently, the last instalment payment is due either in the fourth month of registration or prior to the final submission of unit proof, whichever comes first.
Following your registration and course purchase, TLC will send you an email including your login information for our student intranet, where you can access all the information and resources you need to get started.
If you determine after 14 days that this course is not for you, you can withdraw as long as no assignments have been graded.
Yes, we handle these manually. Please send an email to info@tlcentre.co.uk with your information, the course you would like to take, the details of your company, and any purchase order numbers your employer requires us to quote on the invoice.
There is no need to worry, our team will communicate with you and come to a mutually beneficial resolution.
We allow you to cancel within 14 days of your enrolment, however we cannot do so beyond the stipulated timeframe as per process. Please register for a course only when you are confident about your suitability.
From Monday through Friday, from 10:00 to 18:00, we offer phone help. We also offer email help, and our Learning Platform allows you to schedule a tutoring session.
Yes, a short formal induction will be provided through the Learner's Learning Platform.
All the relevant materials from TLC required for your self-paced learning will be provided in the Learning Platform. However, you can and should resort to other resources as you and when you deem fit that to complement your overall learning.
We work closely with our awarding organisations and all of them are Ofqual accredited. You can find all the awarding bodies that we work with in our Partners page. Besides so, all individual course page has its awarding body details as well for the audience’s further knowledge and understanding as required.
A paid or voluntary work placement may be required for some courses. The requirements are listed on the website for each particular course.
Yes, all of our courses are controlled, and upon completion, you will get a regulated certificate. This is sent to you by email in an electronic format.
All courses have a 12-month expiry and must be completed within this time.
We can extend deadlines, however there can be extra fees for the service; please call us to discuss further.
As a centre authorised to offer regulated credentials, we establish our own evaluation plan in consultation with the awarding body. When submitting your work, you must adhere to the guidelines provided in your online course. We will not be able to evaluate any work that does not follow these guidelines.
Internal and external quality assurance inspections are conducted on all authorised credentials. This process takes around 7–14 days to finish, after which your certificate is sent.
We aim to grade all submissions within 5 working days. In may cases, assignments are graded much faster than the stipulated time frame.
You can email the office at info@tlcentre.co.uk
Your submissions must be entirely unique and free of any stuff that has been lifted verbatim from books or the internet. Any work that has been found to contain plagiarism will be sent back to you.
AI-generated assessments are not unique and frequently don't provide a complete response to the given questions. As a result, we forbid you from using AI to create textual responses.
We will evaluate many of your replies in a comprehensive manner. This implies that a response in one area of the assignment might be improved upon in another.
Please email to info@tlcentre.co.uk and we will sort out the issue and give required direction.
You may access our online course system from any internet-connected device, and it is available around-the-clock. Desktop, laptop, tablet, and even smartphone computers fall under this category.
After making your course purchase and creating an account, you may log in to get all the information and resources you need to get going.
Within five working days, we want to grade every submission. Assignments are graded far faster in a number of situations.
Depending on the course you select, our resources include reading guides, interactive presentations, and reusable template papers.