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Our Privacy & Data Protection

Talent Learning Centre Ltd · Last updated: 08/09/2026

This policy explains how Talent Learning Centre Ltd collects and uses personal information about students, applicants, enquirers and website users, and how we use cookies.

1. Who we are

Talent Learning Centre Ltd is the data controller. Company no. 15067633. Suite 2, The Clock House (4th Floor), East Street, Barking, London IG11 8EQ. ICO registration no. ZB637411

Data protection contact: Tahmid Hasan · info@tlcentre.co.uk · 020 3457 6170

2. What we collect

Identity and contact details – name, date of birth, nationality, address, email, phone.
ID and immigration documents – passport/ID, visa or eVisa details, where required for admission, exam registration or UKVI purposes.
Education records – prior qualifications, course applied for, attendance, assessments, exam results and certificates.
Financial information – fees and payment references (we do not store full card details).
Support information – health, disability or learning-support details you give us, with your explicit consent, so we can make reasonable adjustments.
Website and platform data – IP address, device and browser details, and login/activity records on learn.tlcentre.co.uk and the CPD portal.
Communications – enquiries and correspondence by email, phone, WhatsApp, forms or social media.

3. Why we use it

Purpose Lawful basis
Answering enquiries; running and securing our website and systems Legitimate interests
Processing applications, enrolling you and delivering your course Contract
Verifying identity and right to study; UKVI / Home Office requirements Legal obligation
Registering you with awarding bodies (incl. Trinity College London); issuing results and certificates Contract; Legal obligation
Reasonable adjustments and learner support Explicit consent; Legal obligation
Fees, invoicing and accounts Contract; Legal obligation
Quality assurance, audits, safeguarding and legal compliance Legal obligation; Legitimate interests
Marketing about our courses Consent – withdraw at any time

4. Who we share it with

Only where necessary: awarding organisations and exam boards (including Trinity College London and their regulators; UK Visas and Immigration / Home Office where required by law; universities or employers at your request; service providers who host our website, learning platform, email and payments under written contracts; professional advisers; and public authorities where legally required. We never sell your data.

Some providers may store data in the EEA or USA; where so, we use UK-approved safeguards such as the International Data Transfer Agreement.

5. How long we keep it

Data Kept for
Enquiries and unsuccessful applications 12 months
Student enrolment, attendance and assessment records 6 years after the course ends
Exam and UKVI-related records As required by the awarding body / Home Office
ID document copies Deleted once checks and reporting periods are complete
Financial records 6 years (HMRC)
Platform accounts and website logs after last login; logs 90 days
Marketing consent Until withdrawn

6. Security

Records are accessible only to authorised staff, held on password-protected systems and secure storage, and transmitted over encrypted connections. Providers handling data for us are bound by contract. We will notify you and the ICO of any breach likely to affect your rights.

7. Your rights

You can ask us to access, correct, delete or restrict your data; receive a copy in a portable format; object to processing based on legitimate interests or to marketing; and withdraw consent at any time. We do not make solely automated decisions about you. Contact us using the details in section 1 – we respond within one month and may ask you to confirm your identity.

If you are unhappy with our response you can complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint · 0303 123 1113.

8. Cookies

Talent Learning Centre does not use cookies for advertising, marketing or analytics tracking. We only use strictly necessary cookies that are required for the website and our learning platform to function — for example to keep you logged in to your account and to remember your settings. These do not require your consent and cannot be switched off without affecting how the site works. You can block cookies in your browser settings, but this may stop login from working. If we introduce any non-essential cookies in future, we will update this policy and ask for your consent first.

9. Other

Our courses are for adults; where a learner is under 18 we obtain parental consent where required. We are not responsible for the privacy practices of third-party sites we link to. We review this policy at least annually.