Overview
CPD COURSE · ENGLAND AND WALES Care Certificate Standards 16-standard knowledge bundle A knowledge refresher for practitioners already working in health and adult social care, covering all sixteen standards as updated in March 2025. 16 MODULES · 16 STANDARDS · …
Course Details
Care Certificate Standards
A knowledge refresher for practitioners already working in health and adult social care, covering all sixteen standards as updated in March 2025.
PPT Deck
Video Lesson
Audio Podcast
Audio Quiz
Infographic
Overview
The Care Certificate is the agreed set of induction standards for the non-regulated health and adult social care workforce in England. It was introduced in 2015 and updated in March 2025, when a sixteenth standard on learning disability and autism was added and several others were revised. Most practitioners completed the certificate early in their career and have not returned to it.
This course goes back through all sixteen standards at the level an experienced worker needs: what each standard asks for now, what has changed, where the law sits, and what good practice looks like on a busy shift. It is organised into eight modules, each pairing two related standards and ending with practical actions and reflection questions, with a 20-question quiz at the end.
Every figure used is sourced and dated, for example 1.69 million adult social care posts in England (Skills for Care, June 2026) and 640,240 adult safeguarding concerns raised in 2024 to 2025 (DHSC).
Who this course is for
Not for people who are new to care and need the Care Certificate itself, who should complete it through their employer. Registered professionals such as nurses and social workers cover equivalent ground in their professional training and do not need the certificate.
Care workers, support workers and healthcare assistants who completed the Care Certificate before March 2025 and want to see what has changed
Senior carers, team leaders and supervisors who induct, mentor or assess new staff against the standards
Practitioners returning to care after a break, or moving between health and social care settings
Practitioners working in Wales who want underpinning knowledge alongside the All Wales Induction Framework (the legal references are marked by jurisdiction, but the standards themselves are England’s)
Learning outcomes
By the end of the course you should be able to:
Explain what the Care Certificate is, who awards it, and how the 2025 update changed it.
Describe the limits of your role, the route for escalating concerns, and how to plan your own development.
Distinguish duty of care from duty of candour and respond appropriately to complaints, incidents and confrontation.
Recognise direct, indirect and inadvertent discrimination and identify the legislation that applies.
Apply the five principles of the Mental Capacity Act 2005 and explain the 2026 change in the law on deprivation of liberty at awareness level.
Identify communication needs and barriers, and handle personal information lawfully and securely.
Recognise signs of poor nutrition, dehydration and swallowing difficulty, and describe the chain of infection and standard precautions.
Recognise early signs of mental ill health and dementia, explain reasonable adjustments, and state what Standard 16 requires in law.
Recognise indicators of abuse or neglect in adults and children and describe what to do: respond, report and record.
Outline the basic life support sequence and your health and safety responsibilities, and know what still requires practical training.
Career path
This course does not qualify you for any role. It supports the knowledge expected in the roles below. Progression depends on experience, employer assessment and, for most senior roles, regulated qualifications. Qualification titles are those commonly used in England; Wales has its own framework, set by Social Care Wales.
| Role | How this course relates | What progression usually also needs |
|---|---|---|
| Care worker, support worker, healthcare assistant | Refreshes the induction knowledge your role rests on | The Care Certificate from your employer; mandatory training kept up to date |
| Senior care worker, team leader | Useful when mentoring and inducting others | Level 3 Diploma in Adult Care or equivalent; supervisory experience |
| Care Certificate assessor | Refreshes the standards you assess against | Occupational competence and employer approval; assessor training is recommended |
| Deputy or registered manager | Background knowledge only | Level 5 Diploma in Leadership and Management for Adult Care; registration with the regulator |
| Nursing associate or registered nurse | Background knowledge only | An approved programme and registration with the Nursing and Midwifery Council |
This is continuing professional development. It does not assess workplace competence, it does not meet Standard 12 (basic life support needs practical training), it does not meet the statutory learning disability and autism training requirement referred to in Standard 16, and it does not replace your employer’s policies, which always take precedence over course material.
Course structure
Your Role and Your Development
Duty of Care, Equality and Human Rights
Person-Centred Care, Privacy and Dignity
Communication and Handling Information
Fluids, Nutrition and Infection Prevention
Mental Health, Dementia, Learning Disability and Autism
Safeguarding Adults and Children
Basic Life Support and Health and Safety
Each module pairs two related standards, has an illustrated opening slide, teaching slides including one ‘Watch and read’ slide of video and article links, and an Apply and Reflect slide with practical actions and reflection questions. Module 6 covers mental ill health, dementia and avoidable harm to people with a learning disability and autistic people; Module 7 covers abuse and neglect of adults and children. Neither contains graphic detail, and both are pitched at recognition, response, escalation and referral, not clinical or investigative procedure. Each opens with a support note and a prompt to check your own employer’s policies first, and learners can step out without explanation. Support routes named in the course: line manager or supervisor, occupational health or an employee assistance programme where one exists, a GP, NHS 111, Samaritans on 116 123, and the NSPCC helpline for concerns about a child; in an emergency, 999. A 20-question quiz closes the course, with a trainer-only answer key and rationales.
Frequently asked questions
Q. Will I get the Care Certificate by completing this course?
No. Only an employer can award the Care Certificate, after assessing your knowledge and your competence in the workplace. This course covers knowledge only.
Q. Is this a qualification or a licence to practise?
No. It is continuing professional development. It is not a regulated qualification, it carries no credits, and it does not license you to do anything. Any certificate of completion a provider issues records attendance or completion and nothing more.
Q. Is the course accredited, and how many CPD points or hours is it worth?
The accreditation and hours shown on this page are as stated by the provider; the course content itself makes no further claim. If you need CPD recognition, check it in writing with the provider, and confirm with your employer or professional body whether they accept it.
Q. I did the Care Certificate before March 2025. Is mine still valid?
The certificate does not carry an expiry date, and no national requirement to repeat it was found; check the current Skills for Care guidance to be sure. The standards have changed, so your employer may ask you to cover what is new, particularly Standard 16. That is a decision for your employer, not this course.
Q. Does this cover my basic life support training?
No. Standard 12 requires practical training that meets Resuscitation Council UK guidelines. Module 8 gives the sequence in outline so that you know what to expect.
Q. Does this count as Oliver McGowan training?
No. CQC-registered providers in England must give staff learning disability and autism training that meets the Oliver McGowan code of practice. Module 6 is awareness only and does not meet that requirement.
Q. I work in Wales. Is this course right for me?
Only as background. Wales uses the All Wales Induction Framework and its own qualifications for registration with Social Care Wales. This course does not replace either.
Q. Is the law in the course up to date?
It was checked in October 2026. The law on deprivation of liberty changed in June 2026 and further guidance is expected. Statistics are updated annually. Check the dates against the date you are reading this.





