Overview
CONTINUING PROFESSIONAL DEVELOPMENT · ENGLAND AND WALES Residential Lettings Private rented sector practice under the Renters’ Rights Act 2025 and the Renting Homes (Wales) Act 2016. TEN MODULES · 20-QUESTION ASSESSMENT WITH FULL RATIONALES · TWO REGIMES, ONE COURSE CPD …
Course Details
Residential Lettings
Private rented sector practice under the Renters’ Rights Act 2025 and the Renting Homes (Wales) Act 2016.
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Overview
Residential lettings in England and Wales changed more between 2022 and 2026 than in the previous twenty years. The Renting Homes (Wales) Act 2016 came into force on 1 December 2022 and replaced tenancies with occupation contracts. Phase 1 of the Renters’ Rights Act 2025 commenced on 1 May 2026 in England, abolishing section 21, converting assured shorthold tenancies to assured periodic tenancies, and rewriting the grounds for possession.
This course is written for people who already work in the sector and who now have to apply two different systems, often on the same day and sometimes for the same portfolio. It concentrates on what changed, what it requires in practice, and where the common failures happen — not on introducing lettings from first principles. Ten modules run from the tenancy framework itself through selection, money, rent, safety, repairs, licensing, possession and redress. Each module ends with an applied scenario, and a twenty-question assessment with full rationales follows the teaching material.
Who this course is for
The material assumes you already understand what a tenancy is, how a deposit works, and what possession proceedings involve. There is no entry requirement and no prior qualification is needed. If you are new to lettings altogether, an introductory course will serve you better first.
Letting agents, branch managers and property managers
Portfolio and self-managing landlords in England or Wales
Housing officers and tenancy management staff moving into the private rented sector
Compliance, audit and training staff who need to know what good practice now looks like
Advisers and caseworkers who deal with private tenants and contract-holders
Learning outcomes
By the end of the course you will be able to:
Explain how the assured periodic tenancy works in England and how the occupation contract works in Wales, and identify which regime governs a given letting.
Apply the information duties, written statement requirements and prescribed forms that attach at the start of a letting in each jurisdiction.
Run a selection process that stands up to a discrimination challenge, including the rules on benefit claimants, families with children and rental bidding.
Handle deposits, holding deposits, permitted payments and rent in advance within the statutory caps and protection deadlines.
Operate the section 13 rent increase procedure correctly and evidence an open market rent before the First-tier Tribunal.
Set out the gas, electrical, alarm and energy efficiency duties in both jurisdictions and build a compliance record that survives enforcement.
Respond to a report of damp, mould or disrepair with a defensible, documented sequence and recognise where retaliatory eviction protections bite.
Determine whether a property is an HMO, which licence it needs, and what the consequences of letting it unlicensed are.
Select an appropriate ground for possession, calculate the notice period and protected period, and recognise unlawful eviction and harassment.
Describe the PRS Database and Landlord Ombudsman, and design a record-keeping routine that keeps pace with a moving field.
Career path
Lettings is one of the few property disciplines where regulatory knowledge is the main thing separating a competent practitioner from an expensive one. The roles below draw directly on the material in this course.
Lettings negotiator
marketing, viewings, referencing, move-in paperwork — Modules 3, 4 and 6 are the daily work
Property manager
repairs, safety certification, tenancy variation, renewals — Modules 6, 7 and 10 carry most of the risk
Lettings or branch manager
compliance oversight, complaints, redress, staff training — the whole course, with Modules 1, 8 and 9 as the backbone
Portfolio landlord
direct compliance responsibility across multiple lettings — Modules 1, 2, 6, 8 and 9
Housing enforcement officer
licensing, HHSRS inspection, civil penalties, RROs — Modules 6, 7 and 8
Tenancy or housing adviser
advising tenants and contract-holders on rights and remedies — Modules 1, 2, 5, 7 and 9
This course is not a route into any of these roles by itself, and it does not substitute for the regulated qualifications some of them require. Where an employer or a licensing scheme specifies a qualification, that specification governs.
Course structure
The 2026 Tenancy Framework
Wales: The Renting Homes Regime
Marketing, Selection and Discrimination
Deposits, Fees and Money at the Start
Rent Setting and Rent Increases
Safety, Standards and Energy
Repairs, Hazards, Damp and Mould
HMOs, Licensing and Enforcement
Ending a Tenancy Lawfully
Redress, Records and What Comes Next
Each module ends with an applied scenario and links to the relevant official guidance. Modules 7 and 9 are pitched at recognition, response, escalation and referral only, and a support note precedes them, plus a 20-question open-book assessment with full rationales for self-evaluation.
Frequently asked questions
Q. Is this a qualification or a licence to practise?
No. This is continuing professional development. It is not a regulated qualification, it does not appear on any qualifications framework, and it does not entitle you to practise anything you could not practise before.
Q. Does it satisfy Rent Smart Wales training requirements?
No. Rent Smart Wales licensing requires training approved by the licensing authority. This course is not approved training for that purpose — complete the approved course separately if you need a Rent Smart Wales licence.
Q. Is it accredited, and how many CPD points does it carry?
Nothing is claimed here. No accreditation body has assessed this material and no CPD point value has been assigned to it. If a provider issues it with an accreditation or a point value, that provider is making the claim.
Q. Will I get a certificate?
That depends entirely on the provider delivering it. The course itself produces an assessment score and nothing more.
Q. Is the legal content up to date?
It is current to August 2026 and states its sources. Housing law in England and Wales is moving quickly: Phase 2 of the Renters’ Rights Act is expected across late 2026 and 2027, and the energy efficiency regulations underpinning the 2030 EPC C target have not yet been made. Re-check anything before you rely on it.
Q. Can I use this instead of legal advice?
No. Individual cases turn on their facts. Where a decision affects someone’s home, or a landlord’s ability to recover possession, or exposes anyone to a civil penalty or prosecution, take advice on the specific facts.
Q. Does it cover Scotland or Northern Ireland?
No. Both have separate systems. Nothing here transfers.
Q. How long does it take?
That depends on the delivery format and on how much of the material is new to you. A provider should give you a realistic figure based on how they run it.
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Course Features
- Lectures 12
- Quizzes 2
- Duration Lifetime access
- Skill level All levels
- Language English
- Students 3
- Certificate Yes
- Assessments Self
